Privacy Policy

J. Scott Smith Visual Designs, Inc. ("JSSVD," "we," "us," or "our") operates jscottsmith.com (the "Site"). This policy explains what information we collect, how we use it, and the third-party services that support this Site.

Information We Collect

• Information you provide through our forms. Our contact form, project question form, proposal request form, and meeting scheduler collect your name, email address, phone number, and any project details or notes you submit.
• Automatically collected usage data. Like most websites, we collect standard technical data such as your IP address, browser type, device type, pages visited, and referring site, via the analytics tools listed below.
• Session recordings. We use Microsoft Clarity to record anonymized visitor sessions (mouse movement, clicks, scrolling) so we can understand how the Site is used and improve it. Clarity does not identify you by name.

How We Use Your Information

• To respond to inquiries and schedule consultations
• To prepare proposals and manage active projects
• To understand how visitors use the Site and improve it
• To meet our legal, accounting, and recordkeeping obligations

We do not sell your personal information.

Cookies

• Analytics cookies set by Google Analytics and Microsoft Clarity (see below).
• jssvd_owner — a functional cookie used to support internal site administration. It does not track visitor behavior for marketing purposes.

You can control or disable cookies through your browser settings.

Third-Party Services

We use the following third-party services to operate this Site and our business. Each may process limited technical or usage data subject to its own privacy policy:

• Google Analytics (GA4) — website usage analytics (measurement ID G-0D36S0E1LV). Google Privacy Policy
• Microsoft Clarity — website usage analytics and anonymized session recording. Microsoft Privacy Statement
• Google Search Console — monitoring how the Site appears in Google Search results. This tool does not collect data from Site visitors directly.
• Cloudflare — content delivery, DNS, and security (including email address obfuscation to reduce spam). Cloudflare Privacy Policy
• Google Calendar — used on the backend to check availability and confirm meeting requests submitted through our scheduler. Google Privacy Policy
• Dropbox — secure file storage and sharing for active client projects. Dropbox Privacy Policy
• Xero — accounting and invoicing for client engagements. Xero Privacy Policy

Data Retention

We retain contact and project information for as long as needed to provide our services and meet legal and accounting requirements.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us using the details below.

Children's Privacy

This Site is intended for business use and is not directed at individuals under 18. We do not knowingly collect information from children.

Changes to This Policy

We may update this policy from time to time. The "Last updated" date above reflects the most recent revision.

Contact Us

J. Scott Smith Visual Designs, Inc.
310 W. Front Street, Suite #315
Traverse City, MI 49684
(231) 941-4202
[email protected]